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Meet the team!

Meet the team!

Meet Stan Post

Stan is Sales Engineer here at ChemSPX and helps customers find the right solutions.

Watch the video to hear his story!

Can’t watch it right now but curious? Scroll down to read the full transcript below.

 

 

Read the transcript 

Hi! I’m Stan Post, Sales Engineer at ChemSPX. I’ve been with the company for seven years now. Today I’d like to share a bit more about what I do.

How long have you been working for ChemSPX?

I’ve been working for Beun-De Ronde for seven years now. Beun-De Ronde is the parent company of ChemSPX. I started there on October 1st, 2018, as a Service Engineer. Two years ago, I made the switch to sales at ChemSPX, something I really love doing.

What’s the best part of your job?

It might sound like a cliché, but what I enjoy most is the sales itself. Not just the act of selling, but also thinking along with customers, finding solutions, being a good listener, having engaging conversations. But above all, building strong relationships. It’s about earning the trust of our clients.

How do you help customers find the right solution?

Being a good listener is key, above all, it’s about truly listening. Thinking along with them, coming up with solutions, understanding the customer’s needs. And when needed, involve a Product Specialist to provide even deeper expertise.

Why would you recommend ChemSPX to customers?

At ChemSPX, it’s not just about making the sale. t’s also about providing the right service. This includes installations, troubleshooting, and repairs. Making sure the customer gets full support with the system they’ve purchased. Aftersales is just as important to us. For example, giving the customer a call a month after the sale to check in. We ask how things are going, if there’s anything we can help with, or if they need any additional training.  

What do you consider most important in a customer relationship?

Trust is essential. The customer needs to feel confident that we’re offering the right solutions and delivering the right level of service.

How do you stay updated on the latest developments?

ChemSPX frequently participates in networking events. Also, in trade fairs and conferences, which is a great way to stay updated on the latest developments. Additionally, we keep an eye on LinkedIn, do our own research via Google. And, of course, ask our customers to hear about their needs and insights.

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